Frequently Asked Questions
- When is the deadline for REGISTRATION?
- What are my payment options?
- Can I get a refund if I no longer wish to partake?
- What do I need for costume registration?
- Can I order extra items with my costumes?
- I did not get a costume, can I be placed on a waiting list?
- I’ve purchased a costume from another masquerader. How do I transfer the costume to my name?
- Do I need ID to collect my costume?
- I’m unable to collect my costume. Can another person collect on my behalf?
- What do I get when I come to Costume Distribution?
- I have a comment/complaint – who do I speak to?
- What does Euphoria Carnival’s all-inclusive package include?
- What events do you host annually?
- What time does Mas’ Parade begin?
- Can I wear my own costume?
- Can my husband/wife jump in the band?
When is the deadline for REGISTRATION?
Euphoria Carnival’s Notting Hill Carnival Band Registration will be open shortly. DEADLINE for registration is when the section has SOLD OUT, this usually happens with various sections during June. In the case that we have extra costumes we would set a cut off date at MIDNIGHT on FRIDAY 1st JULY 2016.
What are my payment options?
You can use all major credit and Visa debit cards for online payments. Payment may be made in full or by paying a deposit on booking and making a balance payment to complete your order.
IMPORTANT PLEASE NOTE – YOU WILL NEED TO PAY YOUR COSTUME BALANCE BY MIDNIGHT on SUNDAY 31st JULY 2016. Failure to pay balances on time will result in your allocated costume being sold and deposit forfeited.
Always register via our website to ensure registration is valid.
Can I get a refund if I no longer wish to partake?
No. We do not offer refunds of any sort. Your costume is made to measure by our producers and is therefore a customised item.
What do I need for costume registration?
For registration, you need the following size information.
- Bra Size (34A, B, C,)
- Hipband Size (in inches)
- Bottom Piece Size (S, M, L)
- Bottom Piece option (Bikini, Thong, Hot Shorts)
- Waist Size (in inches)
- Vest Size (S, M, L, XL, XXL)
Can I order extra items with my costumes?
The costumes may have different additional options. Standard additional options on all costumes for ladies are bottom piece options such as additional Hot Shorts for £10. Costumes may come with options for larger headpieces, collars and other embellishments at an additional cost. These options will be detailed on the registration page and in the section photo galleries, along with the cost attached.
I did not get a costume, can I be placed on a waiting list?
There are very rare instances where we have cancellations. Please email firstname.lastname@example.org and we’ll try our best to get you a costume, we can’t make any promises here though.
I’ve purchased a costume from another masquerader. How do I transfer the costume to my name?
Euphoria Carnival does not facilitate costume transfers. The original costume owner, must provide you with a signed letter authorising you to collect the costume on their behalf. This letter must be accompanied by a copy of the original owner’s ID. Alternatively the original owner can send an authorisation email to email@example.com from the email address used when purchasing their costume.
Do I need ID to collect my costume?
Yes, you will only be given a costume with ID of the owner as named on our system during registration/purchase online.
I’m unable to collect my costume. Can another person collect on my behalf?
Yes. You must provide the person collecting with a signed letter authorising them to collect the costume on your behalf. The letter must be accompanied by a copy of the your ID. Alternatively you can send an authorisation email to firstname.lastname@example.org from the email address used when you purchased your costume.
When is costume distribution?
Our costume distribution schedule is as follows:
Sunday 21st August 2016 • 1:00pm – 7:00pm
Tuesday 23rd August 2016 • 3:00pm – 7:00pm
Wednesday 24th August 2016 • 3:00pm – 8:00pm.
What do I get when I come to Costume Distribution?
You will receive your costume box & headpiece or collar as per your order, a Euphoria Carnival Goody Bag filled with carnival essentials & Euphoria Carnival Wristbands. Your costume is not complete without your wristbands; masqueraders not wearing their wristbands will be removed from the band.
I have a comment/complaint – who do I speak to?
Please send any comments to email@example.com or via our contact form.
What does Euphoria Carnival’s all-inclusive package include?
Euphoria Carnival’s all-inclusive package includes beverage refreshments, meals, snacks, security, music truck, all-star international DJ cast, on-site first aiders, mobile restrooms and of course, your costume.
What events do you host annually?
Euphoria Carnival’s annual events include our Band Launch/Costume Presentation, Purple Daze (Thursday before Carnival) and Memories of the Road (after Carnival). Our affiliate Busspepper Promotions host monthly events in London throughout the year. You can get more info at busspepper.com.
What time does Mas’ Parade begin?
Monday 29th August 2016
- Breakfast: 8:30am – 9:30am
- Band leaves meeting point 10:00am
- Ends at sundown
Can I wear my own costume?
No. You MUST wear your Euphoria Carnival costume together with Euphoria Carnival wristbands in order to be within the ropes of the band. Any person with only one or the other will be escorted out of the band.
Can my husband/wife jump in the band?
Euphoria Carnival only allows paying masqueraders to jump in the band. Non-masqueraders may observe from the sidelines outside the band, however they will not be allowed to participate.